Spa Policies

RESERVATIONS

We request that you arrive 15 minutes prior to your service so that you may relax, have a beverage, change and fill out the appropriate forms. We do our best to ensure we take you at your scheduled appointment. In order to ensure that we do, if you arrive more than fifteen minutes late for your appointment, we may have to reschedule you.

CANCELLATION POLICY

In the event our clients are unable to keep their appointment, we appreciate a call or email at least 24 hours in advance. This allows Green Wellness Centre to schedule and service other clients.

In the case of two (2) cancellations with less than 24 hour notice, we reserve the right to charge a cancellation fee of $50. We also reserve the right to ask the client to provide a credit card to book future appointments.

NO SHOW POLICY

We understand that sometimes, unexpected delays can occur, making schedule adjustments. More than one (1) no show will be handled the same as cancellations. After one (1) no show we reserve the right to request a credit card number on file for all appointments. We also reserve the right to charge a fee of $50.00 in the event of a no show.

If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, a late fee for $25.00 will apply. We will do our very best to reschedule your service for another time that is convenient to you. We require a credit card to hold your appointment. Cancellation, no show, and/or late fees will be charged to your card on file. You understand and you are giving Green Wellness Centre authorization to store this card on file and to charge for booking fees services.

GIFT CERTIFICATES

Gift Certificates can be purchased in any denomination. They may be redeemed for services or products. No refund can be given. Green Wellness Centre is not responsible for lost gift certificates.

PAYMENT

We accept Cash, MasterCard, Visa, American Express, Discover and Gift Certificates. You can also finance your treatment with our CareCredit Plan.

RETURNS

No Refunds on the following:
Deposits
Gift Certificates
Prepaid packages, treatments & series

HIPPA PRIVACY POLICY

Green Wellness Centre deeply respects the privacy of its visitors. You are not required to register or provide any personal information in order to access information on our site. We do not sell or share your name, email address, or other personally identifiable information with any third party without your explicit consent or as required by law.

Green Wellness Centre does not buy, sell, rent or trade email lists. All email marketing efforts we undertake are targeted toward individuals who have opted and agreed to be contacted by us in such manner. Our web server automatically tracks site visitor usage of our Green Wellness Centre website. This information includes only the domain name; it does not collect email addresses or any other personally identifiable information.

The information we collect automatically by our web server is used to better understand general site usage patterns, improve site usability, and improve site content. This information does not include any personally identifiable information. No personally identifiable information is automatically collected. Personally identifiable information provided by site visitors through our web site or email will not be shared with any third party without your explicit consent or as required by law. Providing this information is strictly optional.

Visitors who have provided us their email address may periodically receive mail or email from Green Wellness Centre with information about our services and products. If you elect to keep your record private, or do not wish the receive mail/email from Green Wellness Centre in the future, please let us know by sending us an email at greenmedspafl@gmail.com, calling (954) 368-1365, or writing us at 2950 NW 101st Lane, Coral Springs, FL 33065.

COLLECTION OF INFORMATION AND USE

The privacy of your personal information is of extreme importance to us. This website collects personal information for the purpose of fulfillment and verification of orders as well as “opt-in” approval for our Guest Book, and Enter To Win. Information collected includes customer name, email, address, city, state, country, and postal code. We also require a phone number and valid email address for the purpose of communicating any necessary information throughout the order delivery process. Credit card information is collected in order to complete the billing process for product purchases and is never disclosed to any non-affiliated company for any reason whatsoever. We may from time to time send email communications detailing new products or special offers that may be of interest to you. You may opt out of these communications at any time by sending a written request or direct email reply.

In addition to personal information, this website collects aggregate information. Aggregate information is information that cannot be traced back to any specific individual and as such is completely general in nature. We may use such aggregate information for business purposes but will never release personalized information about you as a purchaser/user to any third person or entity. Green Wellness Centre stands behind this pledge and statement to maintain your complete privacy in this regard.

INFORMATION SHARING AND DISCLOSURE

Green Wellness Centre does not sell, rent, or share your personal information with any non-affiliated companies without your permission. In the event that our website contains links to other websites, Green Wellness Centre will not be responsible for the privacy practices or content of such websites not within its control. We pride ourselves in providing a professional and discreet online shopping experience and the protection of sensitive personal information is a top priority.

We reserve the right to modify or update this policy as we see fit. We will provide notification of significant changes by posting notice on our website or by sending notification to the email address provided in your contact information. If you are not in agreement with the terms of this privacy statement and policy, please refrain from providing us with personal information accordingly. Your use of this website for such purchases signifies your acceptance of and agreement with this policy.

CARE CREDIT

At Green Wellness Centre, we offer medical aesthetic treatments that provide immediate results and others with benefits that increase over time. Whether you are interested in instant improvement or are ready to get started on your journey to a more youthful appearance, you do not need to let the expense of treatment stand in your way. For patients desiring financing for our medical aesthetic treatments, Green Wellness Centre offers no-interest financing for 6 months through CareCredit. This special healthcare credit card was designed specifically to help people meet health and wellness needs. With CareCredit, you can easily receive the treatments you need to meet your personal goals. Find out how to access CareCredit financing for services from $300 to $1,499.